The first step is clearly understanding your requirements based on the available materials like RFQ, etc. We assess your expectations via consultations to specify every known aspect of the task.

Based on the available information, we make the required preparations for the quotation, engineering calculation, cycle time, cost estimate, schedule, etc. After all the details are in place, we present you with our detailed written quotation. If needed, we demonstrate our solution to you. It can be modified at any time, giving your feedback if necessary.

Once we get your Purchase Order, we start planning the project. The first step is to check our project schedule, then send you the order- and schedule confirmation.

Usually, we start with a kick-off meeting, followed by preparing the mechanical design. If it is accepted internally, we organize a design review with you. According to the outcome of our design review meeting, we adjust the design, write the detailed documentation and proceed with the electrical design, PLC, Robot, and PC programming.

According to the detailed documentation, we start the procurement and production. Once the commercial goods and parts are in place, we begin assembling the equipment, making the necessary installations, and performing our tests. After our internal acceptance procedure, we invite you to a pre-acceptance meeting at our workshop.

Delivery takes place only after we have your permission to deliver the equipment to your site. The next steps are the on-site commissioning and going through the acceptance process with you, followed by delivering training to your operator and maintenance group.

We provide you with a 12-month warranty for our machines (with the possibility of an extended warranty). We are putting great effort into supporting our customers during our machines’ entire life cycle. You get spare parts, technical assistance, training, refurbishments, and upgrades for our machines whenever required.